RVAsec 2025 Video: Mike Bailey
– Rotas Security
Title: Attacking & Defending ServiceNow: A Hands-on Lab for Red & Blue Teams
ServiceNow is a critical enterprise platform, often integrated with sensitive systems and privileged access. This talk explores how attackers can exploit misconfigurations and privilege escalation paths within ServiceNow to gain a foothold in an environment. We’ll walk through real-world attack techniques, from initial access to lateral movement, and demonstrate how defenders can detect and mitigate these threats.
In addition to offensive tradecraft, we’ll cover how to set up a dedicated lab to safely test these attack vectors, fine-tune detections, and improve defensive strategies. Whether you’re a red teamer looking to sharpen your tactics or a blue teamer aiming to strengthen your defenses, this talk will provide actionable insights and practical steps for securing ServiceNow.